Shipping policy

Kizo Home ships orders within the United States only.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders are processed Monday through Friday, 10:00 AM to 6:00 PM. Orders are not processed on weekends or public holidays.

Shipping Time

After processing, estimated delivery usually takes 5–8 business days. Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.

Shipping Cost

Kizo Home offers free standard shipping on eligible orders delivered within the United States.

Order Tracking

When tracking information is available, it will be sent to the email address provided at checkout. Please allow time for tracking information to update after shipment.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. If you need to update an address, contact us within 24 hours of placing the order. We may not be able to make changes after an order has been processed or shipped.

Delivery Issues

If your package is delayed, damaged, missing, or marked delivered but cannot be located, please contact us at support@kizohome.shop. We will review the issue and assist where possible.

Contact Information

Business Name: Kizo Home
Email: support@kizohome.shop
Phone: +1 831-221-0562
Address: 312 W 2nd St, Casper, Wyoming 82601, United States
Business Hours: Monday–Friday, 10:00 AM–6:00 PM